Shipping Policy

At Skyra24, we aim to provide fast, reliable, and secure shipping for all orders. This Shipping Policy outlines how orders are processed, shipped, and delivered.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully completed.

Orders placed on weekends or holidays will be processed on the next business day.

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking number.

2. Shipping Times

Delivery times may vary depending on your location and the shipping method selected at checkout.

Estimated delivery times:

  • Domestic Shipping: 2–7 business days

  • International Shipping: 5–15 business days

Please note that these are estimated delivery times and may vary due to factors beyond our control.

3. Shipping Costs

Shipping costs are calculated at checkout based on:

  • Destination

  • Package size and weight

  • Selected shipping method

In some cases, free shipping promotions may be offered on qualifying orders.

4. International Shipping

Skyra24 ships to many countries worldwide. However, international shipments may be subject to:

  • Import duties

  • Customs fees

  • Local taxes

These charges are the responsibility of the customer and are determined by local customs authorities.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email that allows you to track your shipment.

Tracking updates may take 24–48 hours to appear after the shipment has been dispatched.

6. Shipping Delays

While we strive to ensure timely delivery, shipping delays may occur due to:

  • Weather conditions

  • Customs inspections

  • Carrier delays

  • High shipping demand during holidays

Skyra24 is not responsible for delays caused by shipping carriers or customs authorities.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information when placing an order.

If an incorrect address is provided and the order has already been shipped, Skyra24 cannot guarantee that the package can be redirected.

8. Lost or Damaged Packages

If your order arrives damaged or appears to be lost during transit, please contact our support team as soon as possible.

Please include:

  • Your order number

  • Photos of the damaged package (if applicable)

We will work with the shipping carrier to resolve the issue.

9. Contact Us

If you have any questions regarding shipping, please contact us:

Email: support@skyra24.com